Material facts

It is important that you tell us about all material facts concerning your policy. Failure to do so could invalidate the policy. A material fact is one which is likely to influence an insurer in the assessment and acceptance of the application e.g. a young or inexperienced driver or any offence (including non motor-related offences such as fraud, robbery, theft or handling of stolen goods), or prosecutions pending, or infirmities of any driver. Material facts must be disclosed in relation to yourself and all other persons who are to be insured. If you are in any doubt as to whether a fact is material it should be disclosed to Norwich Union Insurance Ltd. It is an offence under the Road Traffic Acts to make any false statement or withhold any material information for the purpose of obtaining a certificate of motor insurance. If any changes in circumstances arise during the period of insurance cover please provide us with details. You should keep a record of all information  (including copies of all letters) supplied for the purpose of entering into this insurance.

• Ford lnsure is underwritten by Norwich Union Insurance Ltd. Norwich Union Insurance is authorised and regulated by the Financial Services Authority.

Policy availability

A policy booklet will be issued at the commencement of your cover. However, if you would like to receive a policy booklet please let us know by telephoning 0870 333 1248.

How to claim

Telephone us on 0800 0927 999 24 hours a day, 365 days a year.

Please have your policy number to hand when calling.